How to Give Hastings Webworks Access and Connect Your Domain (Step-by-Step Guide)

Before you start

• You have a Cloudflare account and your email is verified.
• You already purchased your chosen domain.
• You can log in to your Hastings Webworks client portal.

Part 1 - Invite Hastings Webworks as an admin

We need admin access so we can connect DNS, SSL, and routing for your website. The blue boxes in the screenshots show exactly where to click.

Step 1: Open Manage Account -> Members

Step 2: Click Invite Members

On the Members page, select the Invite Members button under All Members.

Step 3: Add the Hastings Webworks email

In the Add Email Address section, enter [email protected].

Step 4: Confirm the email appears below the box

Press Enter if needed and make sure the email appears as a chip under the input. Do not use the direct add button.

Step 5: Create a policy

Under section 2, click Create a policy to define the correct access level.

Step 6: Select your account scope

Choose your account from the Account-level dropdown (it will show your email and 's Account). Make sure Applies to is set to Entire Account.

Step 7: Enable Super Administrator - All Privileges

Toggle the Super Administrator - All Privileges role so it turns green.

Step 8: Create the policy

Click Create Policy to return to the Invite Members page with the settings filled in.

Step 9: Review the invite summary

Check that the email, scope, and Super Administrator role look correct before sending.

Step 10: Send the invite

Click Invite members in the bottom-right to send the invite to Hastings Webworks.

Part 2 - Link your domain in the client portal

After sending the invite, confirm the domain inside your Hastings Webworks client portal so it can be verified and connected.

Step 1: Open the client portal and scroll to Linked domains

Use the Client Portal button in the header, log in, and scroll to the Linked domains section.

Step 2: Click Link a domain

This opens the domain verification popup.

Step 3: Enter your Cloudflare login email

Enter the same Cloudflare login email you used to send the invite.

Step 4: Enter the domain to verify

Type the domain you want to connect (for example: yourdomain.com).

Step 5: Click Verify domain

If the invite and domain are correct, the domain will appear under Linked domains and show as active.

Troubleshooting

If something fails, use the quick fixes below.